At Academia Momenti, we strive to provide our customers with exceptional service and a seamless experience. Please review our delivery policy below:
1- Digital Products:
Upon successful completion of payment, digital products such as e-books, online courses, or downloadable resources will be delivered instantly to the email address provided during checkout.
Customers will receive a confirmation email with instructions on how to access their digital products.
For any issues with accessing or downloading digital products, customers can reach out to our customer support team at info@academiamomentil.com or 310-994-7731.
2- Physical Products:
Shipping: Physical products will be shipped to the address provided during checkout within [insert estimated shipping time].
Shipping Methods: We offer standard and expedited shipping options, with tracking available for all shipments.
Shipping Costs: Shipping costs will be calculated based on the weight and dimensions of the products, as well as the shipping destination. Customers will see the shipping cost during checkout.
Delivery Timeframe: Delivery times may vary depending on the shipping method selected and the destination. Customers will receive an estimated delivery timeframe during checkout.
International Shipping: We currently do/do not offer international shipping. [Specify accordingly]
Delivery Confirmation: Customers will receive a shipping confirmation email with tracking information once their order has been dispatched.
3- In-Person Services:
For in-person services such as summer camps or workshops, detailed schedules and location information will be provided upon registration.
Any additional instructions or requirements for in-person services will be communicated to customers prior to the start date of the program.
4- Refunds and Returns:
Please refer to our Refund Policy for information on refunds and returns for both digital and physical products.
Customers are responsible for providing accurate shipping information. Academia Momenti is not liable for any delays or non-delivery of products due to incorrect or incomplete addresses provided by customers.
5- Contact Us:
If you have any questions or concerns about our delivery policy, please contact our customer support team at info@academiamomentil.com or 310-994-7731 .
Our team is available to assist you during [insert business hours].
By making a purchase on the Academia Momenti website, you agree to abide by the terms and conditions outlined in this delivery policy. Thank you for choosing Academia Momenti. We appreciate your support!
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